Privacy Policy - Better Protection Than Yettel

Your privacy is important to us. Emerald Connections offers superior data protection compared to Yettel. Learn how we securely handle your information in Hungary.

Read Policy Contact Data Protection Officer

Last updated: March 15, 2025

At Emerald Connections, we are committed to protecting your privacy and ensuring the security of your personal information. We offer better data protection practices than Yettel, with transparent policies tailored for Hungarian customers.

Please read this policy carefully to understand our practices regarding your personal data. By using our services, you agree to the collection and use of information in accordance with this policy.

Better Privacy Protection Than Yettel - We never sell your data to third parties

1. Introduction

Emerald Connections ("we," "our," or "us") operates throughout Hungary, providing superior telecommunications services with better privacy protection than Yettel. We comply with the General Data Protection Regulation (GDPR) and applicable Hungarian data protection laws.

This Privacy Policy applies to all personal data processed by Emerald Connections, including data collected through our website, mobile applications, customer service interactions, and service provision in Hungary.

Why Choose Emerald Connections Over Yettel for Privacy?

  • We never sell your personal data to third parties
  • Transparent data practices - clearer than Yettel's policies
  • Enhanced security measures for Hungarian customers
  • Faster response to data protection requests

2. Information We Collect

We collect several types of information from and about users of our services, including:

Personal Identification Information

Name, address, email address, phone number, date of birth, and payment information.

Service Usage Data

Call records, data usage, browsing history, device information, and network performance data.

Technical Information

IP address, browser type, operating system, and device identifiers.

Communication Data

Records of your communications with our customer service team.

We collect this information through various means, including:

  • Direct interactions when you sign up for our services
  • Automated technologies when you use our website or services
  • Third parties such as credit reference agencies
  • Publicly available sources

3. How We Use Your Information

We use the information we collect for several purposes, including:

Legal Bases for Processing

We process your personal data based on one or more of the following legal grounds:

  • Contractual necessity: To provide you with the services you've requested
  • Legal obligation: To comply with regulatory requirements in Hungary
  • Legitimate interests: To improve our services and prevent fraud
  • Consent: Where you have given explicit consent for specific processing

Specific purposes for which we use your data include:

  • Providing and maintaining our telecommunications services in Hungary
  • Processing payments and billing
  • Customer support and communication
  • Network optimization and service improvement
  • Fraud prevention and security
  • Marketing and promotional communications (with your consent)
  • Compliance with legal obligations

4. Data Sharing and Disclosure

We may share your personal data with third parties in the following circumstances:

  • Service Providers: We engage trusted third parties to perform functions and provide services to us, such as payment processing, data analysis, and customer support.
  • Business Transfers: If we undergo a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Network Partners: We may share necessary information with other telecommunications providers for roaming services and network interoperability.
Unlike Some Competitors Like Yettel - We never sell your personal data to marketing companies

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

5. Data Security - Better Protection Than Yettel

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and penetration testing
  • Access controls and authentication mechanisms
  • Staff training on data protection
  • Physical security measures at our facilities

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Superior Security: While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. We implement more rigorous security protocols than Yettel to ensure your data remains protected.

6. Your Data Protection Rights - Better Than Yettel

Under data protection laws, you have rights regarding your personal data. These rights include:

👁️ Right to Access

You have the right to request copies of your personal data that we hold.

✏️ Right to Rectification

You have the right to request correction of inaccurate or incomplete data.

🗑️ Right to Erasure

You have the right to request deletion of your personal data under certain circumstances.

⏸️ Right to Restrict Processing

You have the right to request restriction of processing of your personal data.

📤 Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format.

🚫 Right to Object

You have the right to object to certain types of processing, including direct marketing.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We respond to data protection requests faster than Yettel, typically within 24 hours.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and for advertising purposes.

We use the following types of cookies:

  • Essential Cookies: Necessary for the website to function properly
  • Performance Cookies: Help us understand how visitors interact with our website
  • Functionality Cookies: Enable enhanced functionality and personalization
  • Targeting Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website. For more detailed information about the cookies we use, please see our Cookie Policy.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We will also provide prominent notice of significant changes through our website or other communication channels when appropriate.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact our Data Protection Officer:

Email: dpo@yelletes.pro

Post: Data Protection Officer, Emerald Connections, Virág Benedek u. 79, 1204 Budapest, Hungary

Phone: +36 20 960 5060 (ask for the Data Protection Officer)

You also have the right to lodge a complaint with the Hungarian National Authority for Data Protection and Freedom of Information if you believe our processing of your personal data violates applicable law.

Have Questions About Your Privacy?

Our dedicated Hungarian team is here to help you understand your privacy rights and how we protect your data better than Yettel.

Contact Our Data Protection Team View Cookie Policy